How do stock sync and Pedalia Plus work?

All amounts are one-time setup fees excl. VAT, and apply only if you ask us to set the source up.

• Product feed: Pedalia Plus, setup €0. The sync is only as current and as available as your feed: if you move, close or change it, the sync stops.
• Public product list of your webshop (Shopify, WooCommerce): Pedalia Plus, setup €0. The sync is only as current and as available as your webshop: if you move, close or change it, the sync stops.
• Check of your website: Pedalia Plus, setup €290. Whether your website can be read depends on how it is built. Pedalia will try but promises no success. Pedalia tests this before switching anything on, and charges nothing if it cannot be read. If your website changes later, the check may be interrupted until Pedalia adapts it.
• Interface with an access key (webshop API, cloud till): Pedalia Plus, setup €290.
• File from your till or merchandise management system, also by email: Pedalia Plus, setup €290.
• Stock list on the Pedalia template: included in the subscription, setup €0.
• Stock list in your own layout: included in the subscription, setup €100. For that, Pedalia maps your list's columns once and links your existing bikes. Later uploads work like uploads on the template.

Pedalia Plus comes on top of your subscription: €30/month excl. VAT. The €15 introductory price applies to the subscription only, not to Plus. An example: in the first year you pay €15 + €30 = €45 a month, from the 13th billed month €59 + €30 = €89 (all excl. VAT).

A bike that is synced automatically expires 60 days after the last successful check. As long as it is in your source, every successful check extends that period.

In your dashboard under “Stock sync” you pick a source and send your request. For a source that needs Pedalia Plus, the button reads “Request and order Pedalia Plus”: the request orders Plus. It doesn't start anything yet, and nothing is charged on the day you send it. Pedalia sets the source up with you and tests it.

The sync and the billing begin on the same day: the day Pedalia switches the sync on. You get an email when that happens. Nothing is charged on that day itself. The first, partial period comes pro rata with your next regular invoice: if Plus runs for half a month, that's about €15 excl. VAT plus the next full €30. After that, Plus is billed monthly with your subscription.

A setup fee comes with your next subscription invoice or is billed separately.

Your shop's main contact can end Plus on its own: with the “Cancel Pedalia Plus” button under “Stock sync” in your dashboard. Giving a reason is optional. Pedalia processes the cancellation, and Plus ends at the end of the period you've already paid for. Periods already paid for aren't refunded. While the cancellation is still open, you can withdraw it with “Withdraw cancellation”. Your subscription isn't affected.

If you cancel your shop subscription, Pedalia Plus ends together with it. How the subscription ends is covered in “How do I cancel my shop subscription?”.

Without Pedalia Plus you can still upload a file from your till or merchandise management system by hand as a stock list. That is part of the subscription. You need Pedalia Plus only for the automatic, recurring sync. More on prices and billing: “What does the shop subscription cost and how is it billed?”.