Listing Rules

These rules describe the requirements a listing on https://www.pedalia.at must meet. They supplement the General Terms and Conditions.

Last updated: 26.10.2026

We do not review every listing in advance. Responsibility for the content of a listing always rests with the advertiser, both before and after publication. These rules set out what we look at when we do review a listing, and which grounds lead to a request for revision or to removal.

1. Scope

1.1. These Listing Rules apply to all listings, images, videos, profile and shop content on the platform, whether posted by private individuals or by commercial providers.

1.2. They form part of the General Terms and Conditions. A breach of these rules is a breach of the GTC.

2. General requirements

2.1. A listing must relate to a specific item that is actually available. Listings that merely seek items, offer swaps, or advertise without a specific offer are not permitted.

2.2. The title and description must accurately identify the item offered. Brand, model, frame size, wheel size, condition and any known defects must be stated truthfully.

2.3. Listings must be placed in the appropriate category. Deliberately choosing the wrong category to increase visibility is not permitted.

2.4. Only one active listing may exist for the same item. Several similar items must be listed individually where they are sold individually.

2.5. Once an item is sold it must promptly be marked as sold, or the listing deactivated.

2.6. Content created wholly or predominantly using generative artificial intelligence, in particular images, must be labelled as such. An AI-generated image may not take the place of a real photograph of the product.

3. Price information

3.1. The price field must be completed with the actual sale price. State the Austrian gross end-consumer price in euro, including VAT and all other taxes and charges.

3.2. The price stated must be the price at which the item is actually sold. The following are not permitted in particular: entries such as “make an offer”, “o.n.o.”, “price on request” or “from”; leasing, instalment, monthly or financing amounts; net prices; prices for individual parts of a combined offer; placeholder amounts such as 1 euro or 999,999 euro.

3.3. Where additional costs arise for the specific offer that are not already included in the stated sale price, a trader must state them clearly in the listing. This applies in particular to separately charged shipping costs.

3.4. Price information in the title, description or images must not contradict the price field. In the event of a contradiction, the price field governs.

3.5. Traders are responsible for complying with the provisions on price information and price reductions applicable to their offer.

4. Price changes and promotional prices

4.1. Any advertiser may change the price of their listing. A mere price decrease may be marked by Pedalia neutrally as “price reduced” or in a comparable way. No earlier price is shown as a comparison price, and no percentage saving is stated.

4.2. Announcing a price reduction with a struck-through comparison price, a percentage figure or a comparable announcement of a reduction is possible exclusively for traders and only through the promotional price function.

4.3. As the comparison price, the promotional price function uses the lowest price demanded for the item concerned on Pedalia within the 30 days preceding the start of the promotion. Where the item has not been offered on Pedalia for 30 days yet, the lowest price since the start of the listing period is used.

4.4. A promotion can only be activated once the listing has previously been published continuously at its current regular price for at least five days.

4.5. The comparison price determined when the promotion starts remains unchanged for the duration of that promotion. A promotion ends after 14 days at the latest and can be ended earlier by the trader. After that, the promotional price last charged applies as the regular price.

4.6. Outside the promotional price function, traders may not advertise a price reduction in a listing using an earlier or other comparison price. This applies in particular to struck-through prices or percentage figures. Comparisons with a recommended retail price, a list price or another provider's price are also not permitted in a listing.

4.7. The price history is retained when a listing is extended. Where the same item is listed again, the promotional price function may only be used if an earlier price history existing on Pedalia for the relevant period is taken into account when determining the comparison price.

4.8. The trader remains responsible for the lawfulness of their price reduction announcement. The promotional price function supports determining and displaying the comparison price, but does not carry out a legal review of the specific offer.

5. Images and videos

Traders may publish a listing without an image; Pedalia then shows a neutral placeholder image. Where an image is used, the following requirements apply.

5.1. Use your own, current photographs of the item actually offered. Catalogue, manufacturer or stock images may not take the place of a real photograph of the product.

5.2. The advertiser must hold all necessary rights in the images and videos uploaded. Taking images belonging to others — for example from manufacturer or dealer sites, from online shops or from other listings — is not permitted without the rights holder's consent.

5.3. Images must not contain watermarks, logos, contact details, price information, discount stickers, advertising banners or references to other platforms.

5.4. People may only be shown with their consent. Vehicle registration plates, house numbers and other personal data of third parties must be obscured.

5.5. For a trader listing prepared by Pedalia, the trader must also review the images provided before publication. Images that do not meet the requirements of these rules, or that the trader is not entitled to use, must be removed or replaced before publication.

6. Private and commercial providers

6.1. Anyone who offers an item in the course of a commercial activity must use a trader account for it. Commercial listings placed through a private user account are not permitted.

6.2. Where there are concrete indications that a private account is actually being used for a commercial sales activity, Pedalia may request information or evidence about that activity and restrict the publication of further listings until the matter is clarified. The assessment may take into account the frequency and volume of sales, repeated buying and selling for resale, and how the provider presents itself to prospective buyers. None of these features on its own is decisive for trader status.

6.3. Trader listings disclose that the provider is acting in a commercial capacity.

6.4. Traders must comply with the statutory information and consumer protection duties applicable to their offers vis-à-vis consumers. Where a sale contract is concluded at a distance, this also covers the applicable information and withdrawal duties.

7. Prohibited and restricted content

7.1. Listings for stolen, counterfeit, imitation or non-marketable goods, and for items whose sale is prohibited or restricted by law, are not permitted.

7.2. Content that infringes a statutory prohibition or public morals is not permitted, in particular content that is insulting, discriminatory, glorifies violence, is harmful to minors, or is otherwise unlawful.

7.3. Content that infringes third-party rights is not permitted, in particular copyright, trade mark, business identifier and personality rights.

7.4. Advertising on behalf of third parties, chain letters, pyramid and referral schemes, and references to competing platforms are not permitted.

7.5. For e-bikes and pedelecs, information on the battery, motor and range must be truthful. Manipulated drive systems, removed speed limiters and so-called tuning kits are not permitted.

8. Contact details and communication

8.1. Contact details, in particular telephone numbers, email addresses and links, belong in the fields provided for them, not in the title, description or images.

8.2. The platform's contact function may not be used for advertising, bulk messaging or offers unrelated to the listing concerned.

9. Consequences of a breach

9.1. Where a breach can be remedied, we place the listing in the status “revision required”. It is then no longer publicly visible but remains editable. We state the reason. Once it has been amended, the listing is reviewed again.

9.2. In the case of serious or repeated breaches we may remove the listing, restrict functions or suspend the account. Where price information is misleading we take the listing offline with immediate effect.

9.3. These are the grounds we use:

  • Misleading price — the price does not correspond to the actual sale price, or a reduction is claimed outside the promotional price function.
  • Wrong category — the listing is not in the appropriate category.
  • Missing or unsuitable images — there is no photograph of the item actually offered.
  • Image rights — the images used evidently belong to a third party.
  • Prohibited content — the listing breaches clause 7 of these rules.
  • Duplicate listing — an active listing for the same item already exists.
  • Commercial listing on a private account — the provider is to be classified as commercial.

9.4. Where a listing is removed, its visibility is restricted, or a further measure is taken against a user account because of its content, the affected user receives a specific statement of reasons. Where automated procedures were used to detect the possible infringement, this is also stated.

9.5. A complaint against such a decision may be lodged with Pedalia free of charge within six months of its notification. The complaint is reviewed again and is not decided on a solely automated basis. Where the review finds the measure was not justified, it is reversed.

10. Reporting content

10.1. Anyone who considers a listing unlawful or in breach of these rules can report it to us using the reporting function or the contact details given in the Imprint.

10.2. We handle reports promptly, do not decide on a solely automated basis, and inform both the reporting person and the advertiser concerned of the outcome.